Candles by Montserrat

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SHIPPING AND RETURNS

 

We ship with USPS or Fedex

Because candles are heavy, I don't ship internationally at this time. But I can make an exception if price is not an issue. So feel free to contact me about it.

 

RETURNS

We have a 15 day money back guarantee on our products. You are welcome to return any item for any reason within 15 days as long as it is in original packaging and in new condition.

Original shipping charges and return shipping charges are nonrefundable. Before returning an item, please contact us for instructions.

 

All our products are guaranteed.

If you want to return or exchange a product because you didn't like it or changed your mind, you are welcome to do so,

but if a new item is to be shipped to you, you are responsible for the new shipping charges.

You are also responsible for the shipping charges for the product to be returned to us.

 

Defective product, or wrong items shipped to you by mistake will be REPLACED OR CREDITED.

After 15 days from date of shipment, NO returns or credit will be allowed.